Process Is The Main Thing

@ Anatoly Belaychuk’s BPM Blog

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Live Process Analysis & Modeling Experience

It ain’t a classic blog post but rather a rolling-out story. No one knows how it will go neither who is the killer :)

The reader of this blog Crisitan submitted a comment asking how to model “state machine”-like processes:

Here is my made-up story: we are trying to model and implement a computerized system for handling the lifecycle of some licence obeying the rules below.

The Ministry of Energy of some country issues licences for oil exploration and production to applying oil companies. Oil companies must get a licence before they may legally produce or explore for oil in that country. When companies get a licence from ministry, they are said to own the licence. In order to get the licence, a company must first apply for it via ministry. Any licence application gets reviewed by ministry staff and, if application is approved, it results in the issuance of the licence. A licence has an Issue Date and an Expiry Date. Every time Expiry Date is moved forward, it does so at most one year at a time, but it may be moved forward repeatedly thru the Renew Licence function of the system.

» read the rest

11/11/13 | Articles | ,     Comments: 51

(Русский) Типовой перечень бизнес-процессов

Sorry, this entry is only available in Русский.

11/08/13 | Articles |     Comments: 1

Process Pattern: “Find a Victim”

Depicting process interactions with external stakeholders is a standard stumbling block for BPMN newcomers.

A typical example:

Fig.1

There are a whole bunch of errors: » read the rest

08/17/13 | Articles | ,     Comments: 17

(Русский) Что такое бизнес-процесс, что такое BPM: трактовка ABPMP

Sorry, this entry is only available in Русский.

07/24/13 | Articles | ,     Comments: 9

Tell The Story

Occasionally I get BPMN diagrams like this:

Payment process BPMN diagram, incorrect

This is the “Payment process” composed of interacting “Accounting department process”, “Business unit finance department process” and “Corporate finance department process.” » read the rest

07/15/13 | Articles |     Comments: 13

Task Management as a Process Management Imitation

From time to time we are approached by prospects requesting task control automation by BPM.

The idea is simple: someone assigns tasks by setting goals, responsibles and terms. It’s easy enough to develop a system automating terms control, due dates reminders, statistical analysis, etc.

» read the rest

07/10/13 | Articles | ,     Comments: 14

Why Do We Launch ABPMP Russian Chapter

In short, we want to make a profession out of BPM.

The current issue of BPM market in Russia and worldwide is the lack of a common ground - a core set of concepts, techniques and technologies that would be accepted by all stakeholders.

Process management is a discipline with a long history: TQM in the 70’s, re-engineering in the 90s, BPM in the 2000s. Lean and Six Sigma also have process aspects. Apart from this mainstream, there is a number of esoteric doctrines shared only by the author or a small group of followers.

How does it look from a potential customer perspective? He/she sees a number of gurus, each evangelizing his own way. They cannot agree with each other. They aren’t helpful beyond the relatively narrow scope. The natural question “where can I read about it?” doesn’t meet a clear answer. Besides, BPM is not widely presented in universities and MBA courses. Sub-disciplines (e.g. modeling or automation of processes) are available but BPM as a holistic discipline is not offered in a significant scale.

Not surprisingly, only the most self-confident customers get into it - those who have intellectual resources to pave their own route in a rough sea of BPM. Hence the predictable result: today, 10 years after the birth, BPM is still at the Early Adopters stage of the Technology Lifecycle.

BPM is a fun for practitioners yet that’s what scares off potential customers - they’d prefer something more simple, common, boring if you like.

Can this situation be changed? We believe it’s not only possible - the time for the change is now.

Thanks to the efforts of BPM pioneers we now have practical experience in methodology, technology and implementation. A number of organizations have achieved spectacular success in BPM. The community of BPM enthusiasts in Russia develops a common view of process management issues for more than 5 years. We have matured to develop a consensus on BPM basics. (Just basics - it’s not about eliminating diversity and creativity in the whole BPM domain.)

And it’s easy to do because there is no need to invent the basic platform. For 10 years there is an organization called ABPMP (www.abpmp.org) - The Association of BPM Professionals - comprising more than 6,000 members around the world. And it isn’t just a club: ABPMP published and further develops (the third edition to be released soon) the BPM CBOK (Common Body of Knowledge) and certification system called CBPP (Certified Business Process Professional) based on BPM CBOK.

By creating the ABPMP Russian Chapter we want to assist the transformation of BPM into acknowledged discipline and eventually to add dynamics to the BPM market.

Is it real? Looking at the project management state of the art, there is every reason to say yes. PMBOK there vs. BPM CBOK here. A system of certification here and there. Yet unlike BPM, there is no need to explain what a project management is. The reason is obvious: BPM is younger. But it will pass with age.

Another encouraging example is ABPMP Brazil Chapter. I was surprising to hear from American colleagues that ​​BPM ideas in Brazil are more widespread than in the US. No doubt there is a contribution of the local ABPMP Chapter and its president Gart Capote who advised me on establishing the chapter in Russia (thanks, Gart!) Why not achieving a similar success here? Russia has endless opportunities for process management and BPM.

So far, the initiative group has created a Russian Chapter (www.abpmp.org.ru) and registered it with ABPMP International. The next important milestone is the kick-start meeting - the registration is opened.

Planned Chapter activities are: Russian BPM glossary, BPM CBOK translation into Russian, CBPP certification, seminars, workshops etc.

Get involved now!

05/10/13 | Articles | ,     Comments: 5

Command vs. Respond

Question #1 of BPMN-based process analysis: what are we going to do - Command or Respond?

  • Command means using orchestration only, i.e. model within a single BPMN pool.
  • Respond means providing handlers for events raised by external entities (clients, partners, government agencies), internal services and/or enterprise software systems.

» read the rest

02/05/13 | Articles | ,     Comments: 7

Another Warning About BPMN Message

A process A sends BPMN message to a process B. What if A sent the message before B has become ready to receive it, i.e. before a token arrived to B2?

» read the rest

01/22/13 | Articles |     Comments: 7

About Planes That Are Good For War and For Peace

My grandfather Ivan Orlenko was a military pilot during WW II. He flied on torpedo bombers over the Baltic Sea in 1944-1945 and ended the war at the rank of regiment commander. (On this occasion I recommend to those interested in military history the site of my brother Oleg Belaychuk.)

Grandfather is at the center of the photo. The writing on the plane says it’s an American Boston A-20G, which were supplied to the USSR under Lend-Lease.

Among many stories that grandfather has left here is the one about planes that are best for war and for peace. Retelling in my own words:

When we got Bostons we were surprised with unprecedented level of comfort - they were warm! We could fly without fur shoes and fur coats which we all used to. But when we got involved into actions we’ve found that Bostons are too ready to burn. Technicians investigated why and found that heating was provided by a gasoline stove fed by a pipe running through the entire machine. A bullet or a shell fragment and the machine is down. So we dismounted the whole heating system and got our fur boots with sheepskin coats back.

It should be noted that when the bomber steers the target at the final approach it’s under the fire of all ship weaponry from the main battery to the officer on the bridge with a handgun. And being shot down over the Baltic… Grandfather’s engine has caught fire after attack once but he was able to knock down the flames and get back on one engine. Meanwhile he was “buried” at the base because the fuel calculation didn’t give a chance to stay in the air at the time. » read the rest

01/10/13 | Articles |     Comments: 12

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